GO CONTACT US - Feedback Form | Go Wellington Bus

Enter your details in this form and press 'submit' and it will be electronically sent to our Customer Service Department.

We value your feedback and where appropriate the matter described will be investigated. A response, where required, will be sent to you once our investigation is complete.

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Incident Date*

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Feedback Type: *

Commendation - Good driving

Commendation - Politeness

Commendation - Helpfullness

Commendation - Neatness

Commendation - Other

Complaint - Left Early

Complaint - Left Late

Complaint - Fail to Run

Complaint - GoPass Loading

Complaint - Wrong Fare

Complaint - Incorrect Change

Complaint - Went Wrong Route

Complaint - Wrong Destination Shown

Complaint - Did not stop to set down

Complaint - Bus at Stop, my bus passed

Complaint - Fail to uplift

Complaint - Driver Rude

Complaint - Driving Too Fast

Complaint - Dangerous Driving

Complaint - Travelling Too Close

Complaint - Sudden Braking

Complaint - Moving off too fast

Complaint - Accident

Complaint - Starting before seated

Complaint - Starting before alighted

Complaint - Dirty Bus

Complaint - Others

Service - Always Full

Service - Full of School Children

Service - Too Early

Service - Too Late

Service - Route Change

Service - Stop Alteration

Service - Others

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